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If there is need of updating a single record or the bulk records which have already been uploaded or on which work has been started by the team members, then by following this update module this can be done easily. Auto-Allocation procedure will not be followed as it has already been done and this module only focuses on updating the the information of the record not for changing the allocations.
Nothing bad to say about this product, we have been a customer for three years now and there have been very few outages which is more than I can say for any other CRM platform. Very happy customer here.
Getting real-time agency bucket wise resolution status is just a click away.
You can get an operator started in less than four hours including your field force too
Packed with features. Automate from getting trails to claim paid / Reconciliation.
Easily integrate with IP pbx and call your customers right from CAMS with a click.
Forecasting monthly target as per the buckets or portfolio is easy to manage and track.
Complete user friendly UI and seriously no excel training needed to your people.
Security and control features as per user and portfolio levels to ensure proper allocation.
Dial right from the CAMS screen, converting the time lost in manual dials and misdials.
Field collector tracking / allocation & visit feedback from mobile application for faster results.
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