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After uploading the excel the allocations are done accordingly adn records get divided into 4 parts-:
Noservicearea- There is always possibilities that records remain Unassigned even after following the procedure of Uploading, mapping, alloaction of the records to useS and manually allocation of records. So for such record there is seperate entity where the records which don't have any pincode and records which have been moved from other pages to here are listed down here.
Adim has the full control over these records to transfer them on wroking enviroment as he can manually generate the pincode and assign the activated or working collector under that pincode. This will automatically create a chain adn the records will be assign to user in the collectors chain. This page features these below functionality-:
We have utilized several different collection software. They all give the same promise but never deliver. We started with Collbox back in 2018. We were unsure if we would be satisfied with the service but figured why not give it a shot. CollBox is by far the BEST collection software hands down. Tech support listens to your issues and they make changes to the system to help YOUR business run smoother. They are always available to answer any technical questions and if it's after hours, their self-help guides are very detailed with screenshots and step by step instructions. We recommend CollBox to all our colleagues. Your search for a collection software should stop here. Look no further CollBox has what you need.
Getting real-time agency bucket wise resolution status is just a click away.
You can get an operator started in less than four hours including your field force too
Packed with features. Automate from getting trails to claim paid / Reconciliation.
Easily integrate with IP pbx and call your customers right from CAMS with a click.
Forecasting monthly target as per the buckets or portfolio is easy to manage and track.
Complete user friendly UI and seriously no excel training needed to your people.
Security and control features as per user and portfolio levels to ensure proper allocation.
Dial right from the CAMS screen, converting the time lost in manual dials and misdials.
Field collector tracking / allocation & visit feedback from mobile application for faster results.
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