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Hire UsAfter uploading the excel the allocations are done accordingly adn records get divided into 4 parts-:
Auto-Assign-All those records from the uploaded excel which has been auto-assigned means the record which has matched the working enviroment of any particular users chain flow are listed here. Here every users in the work chain is automatically assigned the records. Users including the Teamleader, SUpervisor,Telecaller and Feildcollector.As allocations are already made so there will be no need to assign any user from here. Still if the user wants to change the assigned users then they can easity manage by selecting the feildcollecotor from the list and it will automatically create new chain according to selected Feildcollector. All available records on this page need is be approve manually so taht it will make the selected records online and ready to work for the telecaller and collector. After approving the record the records started to get visible on AGENCY ALLOCATIONS acitive. This page features these below functionality-:
Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate.
Getting real-time agency bucket wise resolution status is just a click away.
You can get an operator started in less than four hours including your field force too
Packed with features. Automate from getting trails to claim paid / Reconciliation.
Easily integrate with IP pbx and call your customers right from CAMS with a click.
Forecasting monthly target as per the buckets or portfolio is easy to manage and track.
Complete user friendly UI and seriously no excel training needed to your people.
Security and control features as per user and portfolio levels to ensure proper allocation.
Dial right from the CAMS screen, converting the time lost in manual dials and misdials.
Field collector tracking / allocation & visit feedback from mobile application for faster results.
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