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This report is developed to collect all the feedback which is received by Telecallers through call and on visits by Feildcollectors. This report will help you to know that what was the response of the customer in order to pay their debt according to the trails created by Feildcollector and Telecallers. This report is divided into 3 parts. First one is normal view, second one is the bank feedback which is used to send the feedback to the bank weekly or daily basis and the third one is the calander view which will let you know the reports date wise. This report features below things:
Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate.
Getting real-time agency bucket wise resolution status is just a click away.
You can get an operator started in less than four hours including your field force too
Packed with features. Automate from getting trails to claim paid / Reconciliation.
Easily integrate with IP pbx and call your customers right from CAMS with a click.
Forecasting monthly target as per the buckets or portfolio is easy to manage and track.
Complete user friendly UI and seriously no excel training needed to your people.
Security and control features as per user and portfolio levels to ensure proper allocation.
Dial right from the CAMS screen, converting the time lost in manual dials and misdials.
Field collector tracking / allocation & visit feedback from mobile application for faster results.
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