The Story of Us

Collbox is a SaaS-based integrated FOS App & ERP software designed specifically for debt collection agencies so owners can focus primarily on growing their business and worry less about paper work & processes.

Collbox offers an extra rich solution that is scalable, easy to use, agent-friendly yet affordable. Collbox being a platform build to solve all the customer experience problems offers a robust Debt Management Solution. The solution aims to enable all size agencies – Bank's or NBFC in managing their customer interactions along with getting rid of the siloed operations and workforce management.

Interested businesses can request a demo or sign up directly from our website. We currently offer 3 plans for businesses – starter, standard, and advanced, depending on the number of employees and the number of stores a business operates.

Our Mission

We are on a mission to disrupt the collection process for financial institutions through automation by eliminating the inefficient manual data management and reporting systems and replace it with smarter, better, and error-free technology.

Our Vision

We have a vision ahead of supremacy and mission to flourish. We lend our extended arms to our clients to practice pure quality solutions. We have achieved Certification in order to maintain our objectives through our adopted Quality Management System.

• To be the company that best understands and satisfies the workflow, service and the fulfilling needs of clients globally.
• Be a highly effective, lean and fast-moving organization.
• Nurture a winning network of clients and partners, together we create mutual, enduring value.
• Be a great place to work where people are inspired to be the best they can be.

Our Values

CURIOSITY :- We, at Collbox have an irresistible urge to explore till we satisfy our thirst for learning. We encourage minds that want to push their mental barriers, and we don’t mind being annoyed with questions, either from our customers or our employees. After all, disruptive things happen when one asks why to everything around.

CONSISTENCY :- We like to be consistent and timely with our work, services, communication. Hence, most of our achievements are predictable since we know we have been consistent throughout with our efforts.

COMMUNICATION :- We put immense stress on open communication at Collbox. No one should be hesitant to speak their minds, and we encourage people who do not shy away from voicing their opinions and ideas. Only good things emerge from a healthy open-minded discussion.

CLARITY :- We are very clear and focused since inception about our mission. All our decisions and actions contribute to our larger purpose. We also believe in absolute transparency about our business with both, our clients and employees. We’ve nothing to hide!

Our Belief

We believe in :-

• Value – consideration for people and their overall well-being.
• Forced for Results – great results for persons, groups and the company.
• Reliability and Trust – sincerity, trustworthiness and an optimistic belief in others Management through Teamwork – achieving triumph through effectively working together.
• Management through Teamwork – achieving triumph through effectively working together.
• Inventiveness and Advancement – inspiring new suggestions and continuing advancement.

Customer Base

Collbox currently powers hundreds of debt collection agencies across India. Most of our customers reside in Maharashtra, Hyderabad, Delhi, West Bengal, Tamilnadu, Kerela, and other western India. We work with our customers to help them automate the whole collection management process and grow their debt business.

Our SaaS-based platform Collbox caters exclusively to collection agencies in general. There are thousands of collection agencies across India looking for a more effective way to manage their business, and our software provides them just that. Most common complaints revolve around scattered data, unnecessary delays, and technical errors. Collbox, with a team of experts in software and workflow management, has set out to resolve these particular pain points of debt collection agencies. From Allocation management ( ACR ) to an easy Field Collection Management system, we have got it all covered.

Running any doubts? Come and sign up for a DEMO and see it for yourself.